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Are you curious how EVTools can support your organization in the transition to sustainable mobility? Please feel free to contact us!

 

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Please complete the form below, and we will contact you as soon as possible.

Frequently Asked Questions

You can send an email to [email protected]. We will process your request and respond within 2 business days.

At the bottom of the login window, you can click on “Don’t remember your password?”. Follow the steps, and you will receive an email allowing you to change your password. If you do not receive an email in your inbox, please check your spam folder. If you are still experiencing issues, please contact our customer support at [email protected].

The forecast is based on public data and advanced models. This includes a predictive algorithm from the Sparkcity model, developed in collaboration with TU Eindhoven. Furthermore, public data sources such as CBS, RDW, Kadaster, grid operators, BGT, LISA, Top10NL, and CROW are utilized, and the forecast is validated against the conditions set by the National Charging Infrastructure Agenda (NAL).

A forecast map in Maps visualizes the predictions for electric vehicles and charging demand for various target groups, such as residents, visitors, and commuters, at street level up to 200m.

A planning map in Maps displays proposed charging locations based on forecasts, placement criteria, and EVTools' best practices.

If you cannot find the answer to your question in the FAQ, you can email your questions to [email protected]. We will answer your question within 2 business days.

Several key points are important to highlight:

  1. EVTools deliberately chooses hosting within the EU to ensure compliance with European law. We meet all specified security and privacy requirements.
  2. The data and output within/from the system belong to you as the customer and remain your property.
  3. You can utilize two-step verification when logging into the system. We recommend this to further secure your account. Should you have additional questions regarding security and privacy, please email [email protected].​

EVTools believes in an open and neutral IT landscape to support public and commercial entities, independent of any tendering party or contract type. All parties can enable their digital applications to collaborate using Application Programming Interfaces (APIs). This accelerates the scaling of charging infrastructure, minimizes societal costs, and stimulates competition.

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General Questions

Do you have questions about our products and services? Please do not hesitate to contact our team!

Support

We are always ready to answer your technical questions, whenever you require our assistance.