EVTools is looking for an action-oriented working studentwithenthusiasm for sustainability.
As a Customer Success working student at EVTools, you will be close to the customer: you will hear and see what the market wants, and you will work with various customers on domestic and international projects.
Welcome to EVTools, where you will help build an innovative and sustainable startup with smart software solutions to expand the charging infrastructure for electric transport in a data-driven way.
Who are we?
EVTools originated as a business unit of EVConsult, a strategic consultancy based in Amsterdam that works worldwide to accelerate the development of charging infrastructure for electric transport for large public and private clients. With our passion for and knowledge of charging infrastructure, we are at the forefront of our market, and we are proud of that.
We develop, realize, and implement cloud software for our clients that accelerates the transition to emission-free transport. EVTools currently has three software products: Maps, Workflow, and Monitoring. With this software, we provide our clients with:
- A clear picture of the task of scaling up charging infrastructure (Maps);
- Control over its rollout (Workflow);
- And insight into the performance of the charging network for data-driven scaling (Monitoring).
What are you going to do?
As a Customer Success working student, you will be the first point of contact for customers and will support them on behalf of EVTools. Your tasks will include:
- Warm sales and sales advice: informing existing customers about new products during customer contact;
- Answering questions and handling complaints by phone and email;
- Stay informed about the various ongoing projects, lead implementations, and provide project support where necessary.
Our ideal candidate
You are proactive, work independently, and know how to retain customers by delivering good results, communicating in a pleasant manner, and demonstrating business acumen. In addition, you are available for at least 16 hours per week for a minimum of 6 months.
Interested?Then please send your CV and cover letter to [email protected]. For more information, please contact Sanne Schumacher (+31 (0)6 21900985).